Refund Policy

1.7-day money-back guarantee

IPTV Provider offers a 7-day money-back guarantee on every IPTV subscription. If our service does not meet your expectations within the first 7 days, we will refund the full amount you paid — no forms, no questions.

This guarantee applies to all four IPTV Provider plans (3, 6, 12 and 24 months) and to any number of simultaneous connections.

2.How to request a refund

To request a refund under our 7-day guarantee:

1. Contact us within 7 days of your initial purchase by email at support@iptvprovider.world or via WhatsApp at +33 6 44 65 14 57
2. Provide the email address used during checkout and the date of purchase
3. Briefly describe the issue (this helps us improve — it is not a condition of the refund)

Refunds are processed back to the original payment method within 5–10 business days. Your IPTV Provider access will be deactivated once the refund is confirmed.

3.Exclusions

The 7-day guarantee does not cover:

• Refund requests made after the 7-day window has expired
• Renewals of existing IPTV Provider subscriptions (these are non-refundable)
• Refunds for service interruptions caused by your internet service provider, hardware faults, or third-party app issues outside our control
• Cases where credentials have been shared in violation of the Terms of Service

4.Your US consumer rights

Nothing in this policy affects your statutory rights as a US consumer under applicable federal and state consumer protection laws, including the Federal Trade Commission Act, the Consumer Financial Protection Act, and individual state consumer protection statutes (such as California's Consumers Legal Remedies Act).

Because IPTV Provider is a digital streaming service delivered immediately upon activation, the FTC's Cooling-off Rule (which typically applies to in-home sales over $25) does not apply. Our 7-day guarantee is offered voluntarily to give you complete confidence in your purchase.

5.Disputes

If you are not satisfied with how we handled your refund request, you have the right to:

• File a complaint with the Better Business Bureau at bbb.org
• Report the issue to the Federal Trade Commission at reportfraud.ftc.gov
• Contact your State Attorney General's Office — California residents can file at oag.ca.gov/consumers
• Raise a chargeback with your credit/debit card issuer or PayPal directly

6.Contact us

To request a refund or ask a question about this policy:

• Email: support@iptvprovider.world
• WhatsApp: +33 6 44 65 14 57